Job Responsibilities:

✦   Use feedback and reflection to develop self-awareness, personal strengths and address development areas.

✦   Proven track record as an SME in chosen domain.

✦   Ability to come up with client POC/POV for the product platform they are associated with.

✦   Mentor junior resources within the team, conduct KSS and lessons learnt.

✦   Flexible to work in stretch opportunities/assignments.

✦   Demonstrate critical thinking and the ability to bring order to unstructured problems.

✦   Ticket quality and deliverables review.

✦   Status reporting for the project.

✦   Adherence to SLAs, experience in incident management, change management and problem management.

✦   Review your work and that of others for quality, accuracy and relevance.

✦   Know how and when to use tools available for a given situation and can explain the reasons for this choice.

✦   Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

✦   Use straightforward communication, in a structured way, when influencing and connecting with others.

✦   Able to read situations and modify behavior to build quality relationships.

✦   Uphold the firm’s code of ethics and business conduct.

✦   Demonstrate leadership capabilities by working with clients directly and leading the engagement.

✦   Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.

✦   Good team player. Take up cross competency work and contribute to COE activities.

✦   Escalation and risk management.

Job Requirements:

✦   Bachelor’s degree (BE / B Tech / ME / M Tech / MBA).

✦   6 – 10 years of experience.

✦   Strong hands-on experience with Discovery Studio and Analytics Studio.

✦   Proven expertise in data management, including data preparation, transformation, and governance.

✦   Experience or certification in Business Intelligence (BI), ETL tools, CRM Analytics, and reporting platforms.

✦   Proficient in leveraging data visualization and analytics tools such as Tableau, Salesforce CRM Analytics (Einstein Analytics), Power BI, Birst.

✦   Skilled in data preparation techniques, including data wrangling, manipulation, and ETL processes.

✦   Acts as a functional expert in CRM Analytics (CRMA) applications and capabilities.

✦   Strong understanding of Sales and Service Clouds.

✦   Advanced proficiency in SQL with ability to work on complex queries and multi-source data integration.

✦   Competency in SAQL and SOQL.

✦   Experience building and deploying Einstein Discovery stories.

✦   Hands-on experience administering, configuring, and securing CRM Analytics environments.

✦   Expertise in designing, building, and supporting CRM Analytics apps, datasets, dashboards, and lenses.

✦   Experience creating dataflows and data recipes for data transformation.

✦   Experience building dashboards, datasets, apps, and lenses from scratch.

✦   Experience implementing security predicates and filter bindings.

✦   Experience integrating data from multiple sources using CRM Analytics connections.

✦   Familiarity with Tableau, Qlik, PowerBI and other visualization tools.

✦   Hands-on experience with programming languages such as Python, Java, Scala.

✦   Experience with Big Data systems like Hadoop, Spark.

✦   Experience with Linux, Unix shell scripting, NoSQL, Machine Learning.

✦   Knowledge of Salesforce reports and dashboards, developer console, permissions and access control.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4398288018&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=625