Job Responsibilities:

✦   Performs initial triage of issues reported by system users.

✦   Performs manual testing of system changes.

✦   Performs regression testing.

✦   Assists in testing automation.

✦   Assists in system reports/integrations development in enhancement pipeline.

✦   Prepares functional/technical specifications.

✦   Assists Transition Manager in onboarding new engagements.

✦   Provides administrative support including status reports and client-facing documentation/presentations.

✦   Works with stakeholders to gather and confirm requirements aligned to business objectives.

✦   Responsible for fixes and enhancements to achieve customer business requirements.

✦   Proactively monitors systems for performance issues and performs root cause analysis for production and non-production systems.

✦   Works in pods or client-aligned teams to deliver for multiple clients.

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Job Requirements:

✦   Bachelor’s degree in Computer Science, Information Systems, or related field.

✦   Minimum 1 year of experience in Salesforce development or related work.

✦   Salesforce Administrator or Salesforce Developer certification preferred.

✦   Experience in Salesforce flows, Lightning components, Apex, SOQL, ETL tools, REST and SOAP web services.

✦   Knowledge of Salesforce integration and data development.

✦   Experience in testing, including regression and automation support.

✦   Strong understanding of ITIL and Agile methodologies.

✦   Ability to prepare technical and functional specifications.

✦   Strong communication and stakeholder management skills.

✦   Ability to work in managed services environments.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4400157620&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=250

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Additional Details:

✦   Experience in Salesforce and Data development.

✦   Experience in managed services and international projects preferred.

✦   Works against engagement SLAs and KPIs.

✦   Involvement in system monitoring and root cause analysis.

✦   Supports onboarding of new engagements.

✦   Collaborative pod-based delivery model.