Job Responsibilities:

✦   Performs initial triage of issues reported by system users.

✦   Performs manual testing of system changes.

✦   Performs regression testing.

✦   Assists in testing automation.

✦   Assists in system reports/integrations development in enhancement pipeline.

✦   Prepares functional/technical specs.

✦   Assists Transition Manager in onboarding new engagements.

✦   Provides administrative support to team members, including status reports and client-facing documentation/presentations.

✦   Offers functional and/or technical subject matter expertise.

✦   Meets with stakeholders to confirm a thorough set of requirements aligned to business objectives.

✦   Is responsible for fixes and enhancements to the application to achieve the customer’s business requirements.

✦   Works together in pods or client-aligned teams to deliver for multiple clients.

✦   Uses standard methodologies and tools, including ITIL and Agile.

✦   Proactively monitors systems for performance and issues and performs root cause analysis.

✦   Works and delivers against engagement SLAs and KPIs.

Job Requirements:

✦   Bachelor’s degree in Computer and Information Science, Management Information Systems, or related field.

✦   Minimum of 1 year of experience.

✦   Salesforce.com certifications: Certified Administrator or Certified Developer.

✦   Experience in use of Salesforce in a support/Managed Services environment.

✦   Experience as Salesforce and Data developer.

✦   Knowledge in Salesforce flows, Lightning components, APEX, SOQL, ETL migration tools, REST & SOAP web services.

✦   Strong team management.

✦   Strong verbal and written communication skills.

✦   Desirable experience in managed services and international projects.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4398273475&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=450