Job Responsibilities:

✦   Configure and support Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, Content Builder, and Mobile Connect (SMS).

✦   Assist with SMS enablement, including short code acquisition support, keyword configuration, opt-in/opt-out management, and compliance alignment.

✦   Develop automated journeys, triggered sends, and scheduled communications across email and SMS.

✦   Build and maintain data extensions, SQL queries, and audience segmentation.

✦   Implement dynamic and personalized content using AMP script.

✦   Support integrations between Marketing Cloud and State of Maryland systems.

✦   Troubleshoot campaign, SMS, data, and automation issues.

✦   Follow State of Maryland governance, security, privacy, and approval processes.

✦   Produce basic technical documentation and support knowledge transfer.

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Job Requirements:

✦   A minimum of three (3) years of experience in Salesforce Marketing Cloud development.

✦   Hands-on experience with AMP script and SQL in Marketing Cloud.

✦   Experience implementing or supporting SMS messaging, including consent management.

✦   Familiarity with regulated or public-sector environments (PII, compliance, security).

✦   Ability to work effectively in a staff augmentation role under state direction.

✦   Experience with Mobile Connect, SMS compliance, and short code provisioning processes.

✦   Experience supporting government agencies or health organizations.

✦   Knowledge of accessibility standards (e.g., WCAG / Section 508).

✦   Experience integrating Marketing Cloud with Salesforce.

✦   Preferred: A minimum of five (5) years of Salesforce experience in Marketing Cloud development.

✦   Salesforce Marketing Cloud Developer or Consultant certification.

✦   Experience with Mobile Connect, SMS compliance, and short code provisioning processes.

✦   Experience supporting government agencies or health organizations.

✦   Knowledge of accessibility standards, e.g., WCAG / Section 508.

✦   Experience in integrating Marketing Cloud with Salesforce CRM.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4402197526&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=875