Job Responsibilities:

✦   Facilitate enhancements and usage of Salesforce applications globally.

✦   Analyze business requirements and propose scalable Salesforce solutions.

✦   Work with stakeholders to gather, prioritize, and document requirements.

✦   Develop functional specifications, solution design documents, and test cases.

✦   Perform system configuration and support Salesforce Service Cloud features.

✦   Troubleshoot complex system issues and provide resolution.

✦   Participate in releases, upgrades, QA testing, and deployment activities.

✦   Drive Salesforce adoption through training, documentation, and support.

✦   Monitor system usage, generate reports, and build dashboards.

✦   Collaborate with BI, IT teams, and external vendors.

✦   Maintain data quality, governance, and standardization.

✦   Act as a senior resource for user support and system enhancements.

Job Requirements:

✦   Bachelor’s degree in IT, MIS, Business Systems, or related field.

✦   5+ years of Salesforce Administration experience.

✦   Strong expertise in Salesforce Service Cloud, Experience Cloud (Communities), and Salesforce Lightning UI.

✦   Salesforce Certified Administrator and Salesforce Certified Advanced Administrator.

✦   Experience with Salesforce Data Loader.

✦   Strong skills in business requirement gathering, test case creation and documentation, and data analysis.

✦   Proficiency in MS Office (Excel, PowerPoint, Outlook).

✦   Knowledge of Apex, Visualforce, SOQL, REST APIs, JSON, SAML.

✦   Experience with DemandTools, marketing tools (Eloqua, Pardot, Marketo, Salesforce Marketing Cloud), CLM tools (Apttus, DocuSign), integration tools (Boomi or similar), Oracle E-Business Suite, and O365 tools (SharePoint, Teams).

✦   Strong analytical and problem-solving skills.

✦   Excellent stakeholder management and communication skills.

✦   Ability to simplify complex concepts and manage priorities effectively.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-business-systems-analyst-salesforce-experis-hyderabad-pune-bengaluru-7-to-12-years-040426010747?src=jobsearchDesk&sid=17760664910335757_6&xp=13&px=1

Additional Details:

✦   Shift: Rotational (24×7).

✦   Notice Period: Immediate to 30 days (Serving candidates only).