Job Responsibilities:

✦   Design, develop, and customize Salesforce Service Cloud applications to meet business requirements.

✦   Configure and implement Service Cloud features such as Case Management, Knowledge Base, Omni-Channel, Service Console, Entitlements, and SLAs.

✦   Develop Apex classes, triggers, Lightning Web Components (LWC), and Visualforce pages.

✦   Integrate Service Cloud with external systems using REST/SOAP APIs, middleware, or AppExchange solutions.

✦   Create and maintain workflows, validation rules, process builders, and flows for automation.

✦   Collaborate with business stakeholders, admins, and other developers to gather requirements and deliver scalable solutions.

✦   Ensure best practices in code quality, security, and performance.

✦   Conduct unit testing, debugging, and deployment through CI/CD pipelines.

✦   Provide support, troubleshooting, and enhancements for Service Cloud applications.

✦   Stay updated with Salesforce releases and recommend new features.

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Job Requirements:

✦   Bachelor’s degree in computer science, Information Technology, or related field.

✦   3+ years of Salesforce development experience with a focus on Service Cloud.

✦   Strong proficiency in Apex, SOQL, SOSL, Lightning Web Components, and Visualforce.

✦   Strong technical expertise and problem-solving abilities.

✦   Understanding of Salesforce Service Cloud features.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-t-t-customer-s-s-consultant-salesforce-deloitte-pune-3-to-8-years-140426503115?src=jobsearchDesk&sid=17762179065304627&xp=1&px=1