Job Responsibilities:

✦   Develop large and complex web application architectures composed of components and standards governing data representation, integration, and usage.

✦   Create project plans by engaging multidisciplinary teams and managing risks.

✦   Develop relationships across the business to understand data requirements and apply technical knowledge to solve business problems.

✦   Oversee engineering and delivery of Enterprise Transactional Communications platform using Salesforce Marketing Cloud.

✦   Lead integration efforts between Salesforce Marketing Cloud and Adobe tools.

✦   Architect and implement personalized omnichannel customer journeys.

✦   Manage Automation Studio, Journey Builder, and Audience Builder configurations.

✦   Ensure platform stability, performance optimization, and monitoring.

✦   Mentor cross-functional engineering teams and foster agile delivery practices.

✦   Collaborate with stakeholders to define roadmaps and report progress.

✦   Deliver software releases and manage project scope, timelines, and resources.

✦   Monitor service delivery metrics and lead quality initiatives.

✦   Manage budgets and ensure compliance with IT and security policies.

✦   Identify risks and implement mitigation strategies.

✦   Lead cross-functional teams and communicate project progress effectively.

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Job Requirements:

✦   5+ years of Salesforce Marketing Cloud experience.

✦   3+ years as Tech Manager.

✦   Salesforce Marketing Cloud certification.

✦   Experience with Adobe Experience Platform and omnichannel personalization journey.

✦   Strong knowledge of SFMC modules such as Automation Studio, Journey Builder, Email Studio, and Contact Builder.

✦   Experience integrating SFMC with Adobe Real-Time CDP and Journey Optimizer.

✦   Hands-on experience with AWS services such as Lambda, S3, Glue, and API Gateway.

✦   Familiarity with data integration using file-based and API-based data flows.

✦   Experience with DevOps, CI or CD, deployment pipelines, and release management.

✦   Experience in Agile delivery methodologies such as Scrum or SAFe.

✦   Strong leadership, communication, and stakeholder management skills.

✦   Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.

✦   Certifications in SFMC, Adobe Experience Platform, or AWS (preferred).

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Job Application:

✦   Employer Job ID: VG-W3-CS0004

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-customer-tech-salesforce-tech-manager-vg-w3-cs0004-ernst-young-llp-hyderabad-5-to-10-years-210426938185?src=jobsearchDesk&sid=17768195864055711_2&xp=6&px=3