Job Responsibilities:

✦   Define and execute the vision for the professional services and CRM advisory team aligned with organizational goals.

✦   Lead and build outcome-driven advisory and architecture teams to drive Salesforce solution adoption.

✦   Own customer outcomes using an agentic approach and deliver value through human and digital workforce collaboration.

✦   Provide advisory services and strategic guidance alongside delivery teams.

✦   Drive organizational scalability, delivery excellence, and client satisfaction.

✦   Establish delivery frameworks, methodologies, and best practices.

✦   Act as a trusted advisor to senior client stakeholders including CTOs, CIOs, and business leaders.

✦   Provide strategic guidance on CRM adoption, digital transformation, and enterprise architecture.

✦   Lead executive briefings and solution reviews with client leadership and technical teams.

✦   Influence client roadmaps and long-term strategic direction through technical and business insight.

✦   Collaborate with Solution Architects and engineering teams to ensure architectural integrity.

✦   Oversee delivery of large-scale enterprise CRM programs across multiple industries.

✦   Ensure project timelines, budgets, and KPIs are met.

✦   Manage risks, escalations, and change control processes.

✦   Support business development through RFPs, proposals, and client pitches.

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Job Requirements:

✦   15+ years of professional services, consulting, or technology leadership experience.

✦   Proven success delivering Salesforce CRM solutions.

✦   Experience advising or working directly with CTOs, CIOs, and senior stakeholders.

✦   Strong background in enterprise architecture, solution design, and systems integration.

✦   Excellent executive communication and client-facing skills.

✦   Experience with Agile, Waterfall, or hybrid delivery methodologies.

✦   Preferred: Salesforce CTA or Technical Architect certifications.

✦   Preferred: Experience in Salesforce Industries.

✦   Experience in digital transformation consulting and large-scale enterprise programs.

✦   MBA or Master’s in Computer Science, Information Systems, or related field preferred.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4413926430&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=625

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Additional Details:

✦   Focus on Agentforce-driven transformation, CRM adoption, and enterprise advisory leadership. Requires strong executive presence and cross-functional leadership across sales, engineering, and delivery teams.