Job Responsibilities:

✦   Design, develop, and maintain Salesforce Marketing Cloud and Data Cloud solutions aligned with business and patient engagement goals.

✦   Create and optimize Data Cloud models, queries, identity resolution, segmentation, and activation processes.

✦   Develop APIs, automation scripts, and custom components to extend platform capabilities and integrate enterprise systems.

✦   Define and enforce architecture governance standards and act as a key technical escalation point for solution design.

✦   Build and automate omni-channel journeys using Journey Builder, Email Studio, Mobile Studio, and Automation Studio.

✦   Develop reusable templates, workflows, and automations to improve operational efficiency across markets.

✦   Embed data privacy and compliance standards including GDPR and CCPA into solution design and execution.

✦   Monitor platform performance, identify bottlenecks, and implement optimization strategies.

✦   Resolve complex technical issues across integrations, data processing, and campaign execution with root-cause fixes.

✦   Drive platform adoption of new Salesforce features through proofs of concept and innovation initiatives.

✦   Maintain detailed documentation for solutions, integrations, and workflows.

✦   Provide training and enablement to marketing and technical teams.

Job Requirements:

✦   10+ years of overall development experience with at least 8+ years in marketing technology focused on Salesforce Marketing Cloud and Data Cloud.

✦   Expertise in Salesforce Data Cloud including data modeling, ingestion, identity resolution, segmentation, and activation.

✦   Strong hands-on experience with SFMC tools including Journey Builder, Email Studio, Mobile Studio, Automation Studio, and Content Builder.

✦   Strong programming skills in AMPscript, SQL, JavaScript, and Apex.

✦   Experience in API development (REST/SOAP) and system integrations.

✦   Experience integrating SFMC/Data Cloud with CRM and external platforms such as Snowflake, AWS, or Google Cloud.

✦   Strong understanding of data privacy regulations such as GDPR, CCPA, and CAN-SPAM.

✦   Experience in building reusable frameworks, templates, and automation workflows at scale.

✦   Proven experience in troubleshooting and resolving complex platform and integration issues.

✦   Experience leading technical teams and conducting design reviews in multi-stakeholder environments.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4398129802&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=500

Additional Details:

✦   Hybrid role requiring on-site presence approximately 3 days per week.

✦   In-person collaboration is emphasized for team alignment and innovation.

✦   Involvement in hackathons, multi-functional projects, and proof-of-concept initiatives encouraged.