Job Responsibilities:

✦   Serve as the senior subject matter expert for Salesforce architecture, platform capabilities, governance, and best practices.

✦   Lead the design, optimization, and standardization of Salesforce processes, ensuring scalability, compliance, and long-term sustainability.

✦   Provide mentorship, technical guidance, and governance oversight across teams involved in Salesforce development and administration.

✦   Own and mature the end-to-end release management process across all Salesforce environments.

✦   Architect and optimize Copado CI/CD pipelines, ensuring streamlined deployments, proper version control, and environment integrity.

✦   Oversee configuration, maintenance, and enhancement of Copado pipelines, user stories, and deployment jobs.

✦   Direct and execute complex metadata and code deployments across Dev, UAT, and Production environments.

✦   Implement automated testing, static code analysis, and compliance frameworks to enhance release quality.

✦   Establish and enforce GitLab branching standards aligned with enterprise DevOps practices.

✦   Act as the primary liaison between engineering, QA, business stakeholders, and leadership to drive alignment on release schedules, roadmap priorities, and platform enhancements.

✦   Translate high-level business requirements into robust, scalable technical solutions.

✦   Oversee day-to-day platform operations, including user access management, profiles, permission sets, and licensing strategy.

✦   Architect and deploy advanced Salesforce solutions using Flows, dynamic layouts, record types, approval processes, dashboards, and reporting frameworks.

✦   Lead the design and optimization of data models, automation, integrations, and scalable process designs.

✦   Ensure seamless integration across Salesforce and external systems, APIs, middleware, and platform services.

✦   Validate, test, and approve complex system changes prior to deployment, ensuring platform reliability.

✦   Lead participation in Agile ceremonies including sprint planning, refinement, and retrospectives.

✦   Drive continuous improvement initiatives across platform automation, data quality, release processes, and system performance.

✦   Proactively identify opportunities to advance CRM functionality, user experience, and system efficiency.

Job Requirements:

✦   Bachelor’s Degree in Business, Computer Information Systems, or related field.

✦   7+ years of hands-on Salesforce Administrator experience, with significant exposure to Sales and Service Cloud.

✦   Salesforce Certified Administrator required.

✦   Salesforce development background (Apex, SOQL, LWC basics) is a strong plus.

✦   Extensive DevOps and release management experience, especially with GitLab and Copado.

✦   Mastery of Salesforce Flow and other declarative automation tools.

✦   Exceptional communication, leadership presence, and cross-functional collaboration skills.

✦   Advanced Administrator or Admin Super Set certification strongly preferred.

✦   Experience mentoring junior admins or leading small technical teams.

✦   Functional knowledge of the airline business or airline IT processes; B2B Partnerships.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4382416056&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=975

Additional Details:

✦   Benefits and Perks to Help You Keep Climbing.

✦   Flexible and employee-centric culture with opportunities for learning and development programs.

✦   Insurance, commute, meals, and special travel opportunities.

✦   Exposure to innovation, research, and IP co-development initiatives.

✦   Collaborative work environment with cross-functional and global teams.