Job Responsibilities:

✦   Work closely with business stakeholders and analysts to understand requirements.

✦   Lead the design and architecture of complex Salesforce solutions across Service Cloud, Sales Cloud, and Revenue Cloud.

✦   Collaborate with executive leadership and technical teams to translate business requirements into scalable solutions.

✦   Develop solution architecture documentation including technical specifications, integration patterns, and deployment strategies.

✦   Mentor and guide junior architects, developers, and QA engineers.

✦   Conduct technical reviews and provide architectural oversight for multiple projects.

✦   Evaluate and recommend third-party applications and integrations.

✦   Lead technical discovery sessions and requirements workshops.

✦   Serve as subject matter expert for Service Cloud capabilities including case management, knowledge management, field service, and customer portals.

Job Requirements:

✦   Minimum 7+ years of experience as a Salesforce Solution Architect or Senior Technical Consultant.

✦   Bachelor’s degree in computer science, information technology, engineering, or related field.

✦   Strong business acumen and ability to translate business processes into technical solutions.

✦   Deep expertise in Service Cloud including case management, knowledge base, omnichannel routing, and customer portals.

✦   Strong understanding of Salesforce architecture, security model, and integration patterns including REST/SOAP APIs and middleware.

✦   Hands-on experience with Apex, Lightning Web Components, Flow, and declarative tools.

✦   Leadership experience with ability to influence stakeholders.

✦   Preferred: experience with data migration, ETL, DevOps, CI/CD pipelines, Agile methodologies.

✦   Required certifications: System Architect, Application Architect, and Service Cloud Consultant.

✦   Experience with Data Cloud, AI, and integration platforms such as MuleSoft, Boomi, or Informatica is advantageous.

✦   Strong communication, analytical, and problem-solving skills.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4334460090&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=150

Additional Details:

✦   Compensation range: $125,000 – $168,000 USD.

✦   Benefits include medical, dental, vision, 401(k), parental leave, discretionary time off, wellness programs, tuition reimbursement, and optional benefits.

✦   Travel may be required for client meetings, implementations, and training.