Job Responsibilities:

✦   Support and maintain Salesforce Sales Cloud and Service Cloud Professional Edition.

✦   Ensure optimal configuration, user access, and functionality within Professional Edition constraints.

✦   Manage user accounts, permissions, and profiles to support sales activities.

✦   Build and maintain personal, regional and national dashboards to monitor sales performance.

✦   Provide ad hoc reporting support to leadership and sales teams.

✦   Ensure reports accurately reflect activity and pipeline status across regions.

✦   Assist with campaign setup, execution, and tracking within Salesforce.

✦   Monitor campaign attribution and provide insights on performance.

✦   Ensure campaigns are integrated into sales processes for accurate ROI reporting.

✦   Support finance and sales forecasting processes with accurate, real-time data.

✦   Enhance data sets through augmentation and integration with additional sources.

✦   Identify and resolve duplicate records to maintain clean, reliable data.

✦   Build and manage Salesforce Flows to streamline user tasks and reduce manual processes.

✦   Identify opportunities for automation and refine processes to improve efficiency and data integrity.

✦   Deliver user training on Salesforce, dashboards, and sales processes.

✦   Provide ongoing support through ticket triage and resolution.

✦   Partner with sales, marketing, and account management to ensure system alignment.

✦   Conduct regular audits of Salesforce data to ensure accuracy.

✦   Maintain compliance with company standards for reporting and recordkeeping.

Job Requirements:

✦   Bachelor’s degree in Business, Marketing, IT, or related discipline.

✦   3+ years of Salesforce Sales Cloud experience.

✦   Salesforce Advanced Administrator Certification required.

✦   Salesforce Platform Developer II Certification required.

✦   Salesforce Marketing Cloud Developer Certification preferred.

✦   Proficiency in data augmentation and MS Office suite (Outlook, Word, Excel, PowerPoint).

✦   Excellent verbal and written communication skills.

✦   Strong ability to work independently and manage multiple priorities.

✦   Experience in Home Health, Home Care, Hospice, or Palliative preferred.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4399212473&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=525