Job Responsibilities:

✦   All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.

✦   Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.

✦   Understanding of basic triggers/Apex code knowledge.

✦   Sandbox environment management.

✦   DevOps/release management experience.

✦   Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.

✦   Identify unused or underutilized platform features.

✦   Create a platform roadmap and define priorities, liaising with stakeholders.

✦   Own the communication of any platform changes to end users and stakeholders.

✦   Data management to improve Salesforce data quality, implementing rules and automation as needed.

✦   Proactive system maintenance, including security reviews, release updates, health check, and Optimizer.

✦   User support tickets.

✦   Monitor and improve user adoption.

✦   New user and ongoing user training.

✦   Technical documentation.

✦   Management of integrated applications and third-party suppliers.

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Job Requirements:

✦   Bachelor’s degree in IT or Computer Science is preferred.

✦   10 to 11 years of hands-on Salesforce administration and deployment experience across Sales Cloud, Service Cloud, Experience Cloud, Apttus CPQ/CLM.

✦   Strong experience supporting release processes in a multi-org or multi-cloud Salesforce environment.

✦   Proven experience with Apttus CPQ/CLM configurations and troubleshooting.

✦   Salesforce Administrator, Platform App Builder and Platform Developer I certifications preferred.

✦   Proficiency in Apex, LWC, Flow, SOQL, triggers and Salesforce design patterns & testing frameworks, with strong problem-solving and debugging skills.

✦   Experience in Agile environments with excellent communication, teamwork and business acumen to develop effective solutions.

✦   A proactive attitude to platform enhancements.

✦   Designing scalable, best-practice solutions.

✦   Excellent relationship-building skills.

✦   Ability to liaise with stakeholders at all levels.

✦   Translating requirements into technical solutions.

✦   Experience in change management and governance.

✦   Training end users and key stakeholders.

✦   Technical documentation.

✦   Available and responsive to questions.

✦   Experience implementing Salesforce configuration changes.

✦   DevOps/release management experience.

✦   Understands basic triggers/Apex code knowledge.

✦   Demonstrates continued personal/professional development.

✦   Is active in the Salesforce community.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4415529870&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=375

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Additional Details:

✦   This position will work remote from home office located in India.

✦   Hours will be 3.00 pm – 12.00 pm IST.