Job Responsibilities:

✦   Creative Problem Solving: Translate ambiguous business requests into scalable technical solutions. You’ll need to ask the right questions to uncover the “why” behind a request.

✦   Flow Orchestration: Design, build, and maintain intermediate to advanced Flows (Record-Triggered, Screen, Autolaunched) to automate complex insurance lifecycles.

✦   Data Stewardship: Manage complex data models and perform precise data loading (using Demand Tools or similar tools) while maintaining relational integrity.

✦   Triage & Support: Rapidly troubleshoot “who can see what” (Permissions, Sharing Rules, OWD, Reports) and “why didn’t this fire” (Automations).

✦   Project Delivery: Balance a dual-lane workload—executing on long-term project tickets while providing responsive day-to-day support.

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Job Requirements:

✦   3+ years of experience as a Salesforce Administrator or similar role.

✦   Proven experience with intermediate/advanced Flow Builder logic and data migrations.

✦   Ability to rapidly triage and resolve complex Salesforce issues, including security/visibility configurations (OWD, Sharing Rules, Permission Sets), reporting discrepancies, and multi-layered automation failure.

✦   Active Salesforce certifications relevant to the role (e.g. Platform Administrator, Advanced Platform Administrator, Platform App Builder, etc.).

✦   Agentforce Specialist certification and/or experience specifically building/deploying Agentforce Agents in a project environment – nice to have.

✦   Experience with Amazon Connect or similar CTI integrations within Salesforce – nice to have.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4406868870&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=275

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Additional Details:

✦   This role requires an afternoon shift from 3:00 PM to 12:00 AM IST.