Job Responsibilities:

✦   Perform core administration tasks across the Salesforce ecosystem, including user management, security maintenance, and custom configurations using Flow.

✦   Design, build, and deploy multi-channel marketing campaigns and customer journeys using SFMC tools like Journey Builder, Email Studio, and Automation Studio.

✦   Manage synchronization of data between Sales Cloud and Marketing Cloud to maintain data integrity and unified customer view.

✦   Create and manage data extensions for segmentation and targeting.

✦   Develop reports and dashboards in Salesforce and Marketing Cloud to track campaign performance and marketing metrics.

✦   Deployment and testing using Git, sandboxes, and production environments to ensure functionality and integrations are fit for purpose.

✦   Collaborate with Salesforce Administrators, Developers, Architects, and Business Analysts to validate requirements and solutions.

✦   Translate business requirements into robust Salesforce solutions.

✦   Integrate and maintain business applications such as Formstack, Survey Monkey, SMS Magic, and RIO.

✦   Raise, monitor, and resolve support cases with Salesforce Support.

✦   Assist with Salesforce Service Desk tickets from business and IT users.

✦   Follow Salesforce best practices and maintain documentation.

✦   Support integrations across systems with IT and development teams.

Job Requirements:

✦   Salesforce certifications such as Platform Administrator, Platform Developer, and preferably Platform Administrator II.

✦   Experience with Salesforce administration tasks including user setup, profiles, permissions, object and field management.

✦   Familiarity with Flow and process automation tools.

✦   Hands-on experience with Marketing Cloud modules including Journey Builder, Email Studio, and Content Builder.

✦   Experience with data extensions and Contact Builder in Marketing Cloud.

✦   Experience integrating Salesforce Sales Cloud and Marketing Cloud using Marketing Cloud Connect.

✦   Knowledge of HTML, CSS, AMPscript, and SQL for email and marketing automation.

✦   Experience with third-party integrations like Formstack and SMS Magic is advantageous.

✦   Strong troubleshooting and problem-solving skills for technical and data issues.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4400380743&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=125

Additional Details:

✦   Permanent full-time role.

✦   Experience with Salesforce Marketing Cloud administration required.

✦   Integration experience between Sales Cloud and Marketing Cloud preferred.

✦   Adherence to Salesforce best practices and documentation standards.