Job Responsibilities:

✦   Perform user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, territories, and sharing rules.

✦   Handle daily support requests and troubleshooting, resolving user issues quickly and maintaining high levels of customer service.

✦   Build, optimize, and maintain declarative functionality and automation including page layouts, lightning record pages, validation rules, record types, reports and dashboards, and Flows.

✦   Manage data including import/export, data quality improvement, deduplication, and data security practices.

✦   Manage sandbox environments.

✦   Perform proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.

✦   Collaborate with senior team members to ensure alignment on solution design and long-term platform strategy.

✦   Create functional and technical documentation.

✦   Monitor and improve user adoption.

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Job Requirements:

✦   Bachelor’s degree in Computer Science or equivalent experience.

✦   Strong Salesforce product knowledge and at least 2+ years of hands-on Salesforce Administration with Sales Cloud, Service Cloud, and other solutions.

✦   Certified Salesforce Administrator.

✦   Proactive attitude to platform enhancements.

✦   Excellent relationship-building skills.

✦   Ability to communicate with stakeholders at all levels.

✦   Ability to create functional and technical documentation.

✦   Available and responsive to questions.

✦   Preferred: Experience with Salesforce Health Cloud.

✦   Preferred: Experience with Salesforce Field Service.

✦   Preferred: Experience with software development and deployment tools such as ADO and Gearset.

✦   Preferred: Understanding of basic triggers/Apex code knowledge.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4387509630&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=550

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Additional Details:

✦   Medical, dental and vision benefits.

✦   Retirement benefits.

✦   Employee stock purchase plan.

✦   Paid time off.

✦   Parental leave.

✦   Family medical leave.

✦   Volunteer time off and additional leave programs.

✦   Life insurance.

✦   Disability coverage.

✦   Tuition assistance.