Job Responsibilities:

✦   Manage daily Salesforce administration, troubleshooting access, automation, workflows, and data integrity issues.

✦   Configure Salesforce features including objects, fields, layouts, validation rules, record types, Lightning pages, and Flows.

✦   Oversee user access, profiles, roles, permission sets, and security settings.

✦   Support sandbox environment management, testing, and release deployments.

✦   Act as primary contact for Salesforce users via Slack and ticketing systems.

✦   Develop and maintain user documentation, FAQs, and training materials.

✦   Communicate system updates and process changes to support user adoption.

✦   Maintain data quality through imports, updates, audits, and cleanup activities.

✦   Build and manage reports and dashboards for operational insights.

✦   Assist with troubleshooting data flow and third-party integrations.

✦   Support Salesforce enhancement requests from requirements gathering through delivery and testing.

✦   Identify and implement improvements to workflows, automation, and processes.

✦   Collaborate with cross-functional teams to align Salesforce initiatives with business needs.

✦   Apply AI and automation tools to enhance efficiency and operational effectiveness.

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Job Requirements:

✦   Minimum 2 years of Salesforce Administration experience supporting business users.

✦   Salesforce Platform Administrator certification required.

✦   Strong troubleshooting, analytical, and problem-solving skills.

✦   Strong written and verbal communication skills.

✦   Deep understanding of Salesforce objects, relationships, and data model design.

✦   Hands-on experience with Lightning Experience configuration, validation rules, formulas, and Flows.

✦   Proficiency in user management and Salesforce security models.

✦   Experience with Salesforce reporting, dashboards, and data management including deduplication and validation.

✦   Familiarity with sandbox environments, testing, and release management.

✦   Experience supporting third-party Salesforce integrations such as Outreach, Gong, or Ironclad.

✦   Ability to manage multiple priorities in a fast-paced environment.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4417189339&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=25

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Additional Details:

✦   Salary range includes base pay, equity, and benefits.

✦   Benefits include medical insurance, dental insurance, vision insurance, and 401(k).

✦   Preferred experience in B2B SaaS or Revenue Operations.

✦   Familiarity with tools such as Jira, Lucidchart, Slack, Excel, Tableau, and Google Sheets.

✦   Exposure to AI-enabled Salesforce tools like Agentforce.

✦   Equal opportunity employer.