Job Responsibilities:

✦   Perform Salesforce administration tasks including field and object configuration, page layouts, record types, validation rules, and basic flow updates under the direction of the Senior Salesforce Administrator.

✦   Execute platform changes according to specifications provided by the US-based Salesforce Administration team, following established governance processes and change management procedures.

✦   Manage user administration including account creation, deactivation, profile and permission set assignments, and license tracking.

✦   Support sandbox refreshes, data loads, and change set deployments as directed by senior team members and US counterparts.

✦   Maintain platform documentation including configuration logs, field inventories, and release notes.

✦   Triage and resolve Tier 1 Salesforce support requests, escalating complex issues to senior team members or US teams.

✦   Assist with data quality tasks including identifying duplicates, running hygiene reports, and supporting validation rule updates.

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Job Requirements:

✦   Bachelor’s degree or equivalent experience required.

✦   1-2 years of Salesforce Administration experience; recent graduates with Salesforce Administrator certification and relevant internship experience will be considered.

✦   Salesforce Administrator certification required or in progress.

✦   Foundational knowledge of Salesforce including standard objects, fields, page layouts, reports, dashboards, and user management.

✦   Experience with Sales Cloud required; exposure to Service Cloud or Experience Cloud is a plus.

✦   Proficiency in Microsoft Office suite including Outlook, Word, and Excel.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4402123530&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R

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Additional Details:

✦   Expected to work in a standard office setting using PC and phone throughout the day.

✦   In-office presence required 5 days per week as part of hybrid working model.

✦   Limited corporate travel may be required.

✦   Collaboration with globally distributed teams (US-based RevOps and Salesforce Administration teams).