Job Responsibilities:

✦   Own Salesforce administration and configuration including page layouts, fields, objects, validation rules, permissions, and sharing models.

✦   Build and enhance automation using Record-Triggered Flows, Screen Flows, and Autolaunched Flows to streamline business processes.

✦   Support Salesforce CPQ administration including pricing waterfall logic, price rules, product rules, and approvals.

✦   Troubleshoot issues across configuration, CPQ, integrations, pricing, quoting, and data quality.

✦   Resolve production issues and support cases within defined SLAs using structured incident management practices.

✦   Collaborate with Salesforce engineers, developers, and internal stakeholders to deliver scalable solutions.

✦   Support deployments and release activities using tools such as Copado.

✦   Maintain documentation, capture recurring issues, and apply Salesforce best practices.

✦   Contribute to AI-driven process improvements including Agentforce-related automation support.

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Job Requirements:

✦   4+ years of Salesforce administration experience in a complex enterprise environment.

✦   Strong experience in Salesforce Sales Cloud configuration and security model.

✦   Hands-on experience with Salesforce CPQ processes.

✦   Strong knowledge of Salesforce Flows (Record-Triggered, Screen, Autolaunched).

✦   Working knowledge of Apex, LWC, Visualforce, and SOQL.

✦   Experience with Salesforce data management, migrations, and data quality.

✦   Familiarity with agile delivery environments and tools like Jira and Copado.

✦   Strong analytical, troubleshooting, and communication skills.

✦   Salesforce Certified Administrator required; Platform App Builder recommended; Platform Developer I is a plus.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4402141414&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=150

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Additional Details:

✦   Role involves supporting global Sales teams in a fast-paced agile environment.

✦   Requires participation in incident management and ensuring platform reliability and scalability.

✦   Exposure to AI-driven automation and Agentforce initiatives.

✦   Focus on continuous improvement, documentation, and operational efficiency.