Job Responsibilities:

✦   Own advanced Salesforce administration and configuration across page layouts, fields, objects, validation rules, permissions, and sharing models.

✦   Build and enhance automation using Record-Triggered Flows, Screen Flows, and Autolaunched Flows to streamline business processes.

✦   Support Salesforce CPQ administration, including pricing waterfall logic, price rules, product rules, and advanced approvals.

✦   Troubleshoot issues across configuration, CPQ, integrations, pricing, quoting, and data quality to keep the platform running at speed and with accuracy.

✦   Resolve production issues and support cases within defined SLAs using structured incident management practices.

✦   Partner with developers on more complex requirements and contribute basic Apex, LWC, Visualforce, and SOQL-based solutions for minor enhancements and troubleshooting.

✦   Support deployments and release activities using tools such as Copado, including migrating configuration and minor code changes through agile sprint cycles.

✦   Maintain strong platform documentation, capture recurring issues and solutions, and apply Salesforce best practices for scalability and maintainability.

✦   Contribute to emerging AI-driven process improvements, including Agentforce-related configuration and automation support.

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Job Requirements:

✦   A bachelor’s degree in a technical discipline or equivalent professional experience.

✦   4+ years of Salesforce administration and support experience in a complex, integrated enterprise environment.

✦   Salesforce Administration expertise in Sales Cloud, including strong experience with configuration, Flows, and the Salesforce security model.

✦   Hands-on knowledge of Salesforce CPQ processes and the ability to support pricing and quoting operations end to end.

✦   Working knowledge of Salesforce development concepts such as Apex, LWC, Visualforce, and SOQL, along with experience operating in agile delivery environments.

✦   Experience with Salesforce data management, including migrations, retention, data quality, and issue resolution in integrated enterprise systems.

✦   Familiarity with tools such as Outreach, Marketo, Git, Workrails, Jira, and Copado.

✦   Strong analytical, problem-solving, and communication skills, with the ability to manage a high volume of requests across stakeholders with different levels of technical expertise.

✦   Salesforce Certified Administrator required; Platform App Builder and Agentforce certification recommended; Platform Developer I is a plus.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-salesforce-administrator-dialpad-inc-bengaluru-4-to-9-years-170426500202?src=jobsearchDesk&sid=17764737861676273_1&xp=3&px=2

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Additional Details:

✦   Competitive salary, comprehensive benefits, and real opportunities for growth.