Job Responsibilities:

✦   Serve as the primary point of contact for Salesforce system configuration, maintenance, and enhancements.

✦   Manage user setup, roles, profiles, permissions, and security settings.

✦   Create and maintain page layouts, fields, record types, validation rules, flows, and approval processes.

✦   Support sales teams with dashboards, reports, and pipeline visibility tools to enable informed decision-making.

✦   Partner with the Sales Technology team to evaluate new Salesforce features and ensure system alignment with business needs.

✦   Provide periodic training, documentation, and ongoing support for end-users to improve adoption and usability.

✦   Manage environment (Full, Partial and Dev sandboxes).

✦   Manage deployment of configuration change sets.

✦   Manage deployment of third-party applications (e.g., DST/SS&C SalesConnect).

✦   Develop and manage dashboards and reports in Salesforce.

✦   Manage Salesforce Account Hierarchy and Territory Management rules execution.

✦   Collaborate with developers and the Sales Technology team for technical solutions beyond declarative capabilities.

✦   Maintain and enhance custom objects, Apex triggers, Lightning components, and Visualforce pages where necessary.

✦   Integrate Salesforce with other systems using APIs or middleware tools.

✦   Follow best practices for scalable and maintainable code with proper version control and documentation.

✦   Partner with external vendors or internal developers for complex development efforts.

✦   Own data integrity across Salesforce, ensuring accurate, clean, and consistent records.

✦   Design and run data import/export processes, including deduplication, enrichment, and cleansing.

✦   Monitor data pipelines and resolve discrepancies between Salesforce and integrated systems.

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Job Requirements:

✦   Salesforce Administrator Certification (ADM 201 or equivalent).

✦   3+ years of hands-on Salesforce administration experience in a business-facing role.

✦   Strong knowledge of Salesforce configuration (profiles, roles, workflows, reports, dashboards, page layouts, record types).

✦   Proven ability to manage users, security settings, and system permissions.

✦   Data management expertise, including data import/export, deduplication, and data quality monitoring.

✦   Strong analytical skills with experience in building reports and dashboards for business insights.

✦   Experience gathering business requirements and translating them into Salesforce solutions.

✦   Ability to serve as a liaison between sales teams and technology teams.

✦   Experience conducting user training, providing documentation, and supporting adoption across business teams.

✦   Excellent communication skills with the ability to translate technical solutions into user-friendly outcomes.

✦   Collaborative mindset with experience working directly with sales, operations, or business stakeholders.

✦   Ability to handle ad hoc data load requests.

✦   Execute scheduled data maintenance.

✦   Experience in project management, Salesforce support, and administration (including third-party integrations such as Marketo, Concur, Zoom, DemandTools/DupeBlocker).

✦   Salesforce certifications: Sales Cloud, Service Cloud, and Developer; additional certifications are a plus.

✦   Strong data management skills with working knowledge of SQL, ETL tools, or middleware.

✦   Exposure to custom Salesforce implementations; experience with Apex, Visualforce, and Lightning Components preferred.

✦   Proficiency in MS Office, especially Excel.

✦   Strong organizational, interpersonal, and communication skills.

✦   Experience supporting sales operations, revenue operations, or business intelligence teams preferred.

✦   Background in change management or end-user enablement preferred.

✦   Exposure to Sales Cloud and/or Marketing Cloud beyond core administration.

✦   Bachelor’s degree in Computer Science or Information Systems preferred.

✦   General knowledge of Salesforce data storage and security model.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4313860933&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=850