Job Responsibilities:

✦   Support day-to-day administration and operation of Salesforce-related processes and workflows.

✦   Work with partners to support and improve the Salesforce system.

✦   Drive CRM standard processes to improve adoption and customer experience.

✦   Provide development support for senior segment administrators.

✦   Build reports and dashboards.

✦   Maintain data quality through audits and coordination with data owners.

✦   Gather requirements, configure, and document new features.

✦   Perform system testing for changes and updates.

✦   Train end users on new and existing features.

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Job Requirements:

✦   Bachelor’s degree or equivalent experience required.

✦   One or more Salesforce certifications.

✦   2+ years experience supporting Salesforce Sales Cloud and/or Service Cloud in Lightning environment.

✦   Experience in sales or customer care preferred.

✦   Strong teamwork and collaboration skills.

✦   Strong analytical and problem-solving skills.

✦   Ability to convert requirements into Jira user stories.

✦   Good English communication and presentation skills.

✦   Willingness to learn and take on new responsibilities.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4391579815&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R

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Additional Details:

✦   Work managed through Agile delivery using Jira and Confluence.

✦   Inclusion and diversity are part of company culture.

✦   Employee volunteering and philanthropy supported through nVent in Action matching program.

✦   Global organization with career growth opportunities and exposure to international teams.