Job Responsibilities:

✦   Troubleshoot Salesforce issues using a ticketing system, including functionality, permissions, data, integrations, and performance issues.

✦   Design, implement, test, troubleshoot, debug, and document solutions across Salesforce platforms including Force.com, CPQ, and managed packages.

✦   Collaborate with Sales Operations, Order Management, Marketing, Finance, and other teams on Salesforce-related projects.

✦   Participate in agile development processes including stand-ups, sprint planning, QA, UAT, and go-live activities.

✦   Prepare and execute mass data uploads.

✦   Ensure creation and maintenance of technical documentation.

✦   Stay updated on new Salesforce features and functionality.

✦   Attend cross-time-zone meetings as required.

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Job Requirements:

✦   Bachelor’s degree in computer science or related engineering field.

✦   At least 3 years of Salesforce administration experience.

✦   Strong understanding of Salesforce features and functionality.

✦   Knowledge of SOQL and Agile principles.

✦   Excellent problem-solving and troubleshooting skills.

✦   Strong communication and interpersonal skills.

✦   Ability to work independently and in a team environment.

✦   Strong ability to translate business requirements into technical solutions.

✦   Excellent attention to detail.

✦   Preferred: Salesforce Administrator certification.

✦   Preferred: CPQ experience.

✦   Preferred: Knowledge of Apex triggers, classes, Visualforce, JavaScript, and Lightning components.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4381960555&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=225

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Additional Details:

✦   Work schedule is 8 hours/day aligned with USA time zones and may require occasional early or late meetings for global coordination.

✦   Background check required post-offer.

✦   Benefits include health, dental, vision insurance, retirement plan with company contribution and match, paid holidays, paid time off, life insurance, disability coverage, employee assistance program, wellness program, and additional voluntary benefits.

✦   Hybrid/remote flexibility depending on location and business needs.