Job Responsibilities:

✦   Perform Salesforce administration tasks including field and object configuration, page layouts, record types, validation rules, and basic flow updates under the direction of the Senior Salesforce Administrator.

✦   Execute platform changes according to specifications provided by the US-based Salesforce Administration team, following established governance processes and change management procedures.

✦   Manage user administration including account creation, deactivation, profile and permission set assignments, and license tracking.

✦   Support sandbox refreshes, data loads, and change set deployments as directed by senior team members and US counterparts.

✦   Maintain platform documentation including updating configuration logs, field inventories, and release notes to keep records current and accurate.

✦   Triage and resolve Tier 1 Salesforce support requests, escalating more complex issues to the Senior Salesforce Administrator or US team as appropriate.

✦   Assist with data quality tasks including identifying duplicates, running hygiene reports, and supporting validation rule updates to maintain CRM integrity.

✦   Support the vision and values of the company through role modeling and encouraging desired behaviors.

✦   Participate in various company initiatives and projects as requested.

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Job Requirements:

✦   Bachelor’s degree or equivalent experience required.

✦   2-4 years of Salesforce Administration experience; recent graduates with a Salesforce Administrator certification and relevant internship experience will be considered.

✦   Salesforce Administrator certification required or actively in progress.

✦   Foundational knowledge of Salesforce including standard objects, fields, page layouts, reports, dashboards, and user management.

✦   Experience with Sales Cloud required; exposure to Service Cloud or Experience Cloud a plus.

✦   Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4402121538&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=375

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Additional Details:

✦   The job conditions for this position are in a standard office setting.

✦   Employees in this position use PC and phone on an ongoing basis throughout the day.

✦   This role is expected to be in office 5 days per week.

✦   Limited corporate travel may be required to remote offices or other business meetings and events.

✦   Morningstar’s hybrid work environment gives you the opportunity to collaborate in-person each week.

✦   In most locations, the hybrid work model is four days in-office each week.

✦   A range of other benefits are also available to enhance flexibility as needs change.