Job Responsibilities:

✦   Manage incident and service request resolution, ensuring timely and effective support.

✦   Administer user access, roles, profiles, and permissions in line with governance standards.

✦   Perform data maintenance and ensure strong data quality and governance practices.

✦   Configure Salesforce features including workflows, flows, validation rules, dashboards, reports, and approval processes.

✦   Support release and deployment activities through structured change and release processes.

✦   Monitor platform performance and ensure system stability and optimisation.

✦   Engage with stakeholders to gather requirements, provide solutions, and maintain clear communication.

✦   Maintain documentation, track issues, and ensure appropriate escalation where required.

✦   Collaborate with cross-functional teams to deliver enhancements and resolve complex issues.

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Job Requirements:

✦   Experienced Salesforce Administrator with proven hands-on platform experience.

✦   Certified Salesforce Administrator (Advanced certification preferred).

✦   Strong understanding of Salesforce configuration, administration, and system maintenance.

✦   Proficient in user and licence management, security settings, and access control.

✦   Knowledgeable in Salesforce products and functionalities.

✦   Effective communicator with the ability to interact with business stakeholders and end users.

✦   Skilled in managing expectations and providing clear support and issue resolution.

✦   Comfortable working in cross-functional environments with both technical and non-technical teams.

✦   Educated to degree level in computer science or a related technical discipline (preferred).

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4420730170&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R