Job Responsibilities:

✦   Develop, integrate and maintain Agentforce standard and custom agents using Agent Builder to meet business requirements and user personas.

✦   Create and manage agent topics and actions using Apex classes, Salesforce Flows, and MuleSoft APIs to enable multi-step task execution.

✦   Utilize Data Cloud to provide real-time grounded context for high accuracy in AI-generated responses.

✦   Implement and monitor Einstein Trust Layer for data privacy, toxicity filtering, and secure handling of sensitive information.

✦   Use Agent Debugger to trace reasoning paths, refine instructions, and optimize decision-making.

✦   Work with Salesforce admins and functional consultants to identify automation opportunities and improve user experience across Service, Sales, and Marketing Clouds.

✦   Develop and refine system instructions and prompt templates to guide agent behavior and tone.

✦   Track agent performance and adoption metrics and continuously improve based on interaction logs and feedback.

Job Requirements:

✦   Strong proficiency in Salesforce platform including Flow Builder, Apex, and Lightning Web Components.

✦   Expertise in Salesforce Prompt Builder to create and refine prompt templates using CRM data.

✦   Hands-on experience with Agentforce.

✦   Solid understanding of Data Cloud including data ingestion, data modeling, and calculated insights for RAG workflows.

✦   Experience integrating external systems using MuleSoft or REST APIs.

✦   Experience with Agentforce analytics dashboards and reporting.

✦   Ability to convert complex business logic into structured instructions for AI execution.

✦   Salesforce Platform Developer or AI-related certifications preferred.

✦   Strong ability to explain technical AI concepts in clear business terms.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-salesforce-agentforce-developer-virtusa-hyderabad-chennai-bengaluru-7-to-12-years-100426006953?src=jobsearchDesk&sid=1775891670029930_1&xp=8&px=2

Additional Details:

✦   Openings: 1

✦   Applicants: 50+

✦   Posted: 1 day ago

✦   Role Category: Software Development