Job Responsibilities:

✦   Provide end-to-end Salesforce AMS support.

✦   Resolve user issues and service requests within SLA.

✦   Perform system monitoring, troubleshooting, and root cause analysis.

✦   Coordinate with business users and technical teams.

✦   Support enhancements, deployments, and testing activities.

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Job Requirements:

✦   4–6 years of experience in Salesforce application support and maintenance.

✦   Salesforce Administration and Support.

✦   Incident, Problem and Change Management.

✦   User Access Management.

✦   Experience with Salesforce Service Cloud and Sales Cloud.

✦   Data Management and Reporting.

✦   Experience with ticketing tools such as JIRA and ServiceNow.

✦   User Training and Issue Resolution.

✦   Strong stakeholder communication skills.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4423342150&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=25

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Additional Details:

✦   Employment Type: Contract / Full-Time.