Job Responsibilities:

✦   Lead architecture, design, and implementation of Salesforce solutions with a focus on Service Cloud Voice and contact center integrations.

✦   Integrate Salesforce with platforms such as Five9 or other CCaaS solutions.

✦   Design and implement chat and messaging solutions for web and mobile apps within Salesforce.

✦   Build and maintain Experience Cloud (Community) portals.

✦   Develop scalable solutions using Lightning Web Components (LWC) and Apex.

✦   Design and implement API-based integrations with external systems.

✦   Collaborate with business stakeholders to translate requirements into technical solutions.

✦   Ensure best practices in security, performance, and scalability.

✦   Provide technical leadership and mentor development teams.

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Job Requirements:

✦   15+ years of Salesforce experience with strong architectural expertise.

✦   Hands-on experience with Salesforce Service Cloud Voice.

✦   Experience with Agentforce Voice or similar voice solutions within the Salesforce ecosystem.

✦   Experience with contact center integrations (Five9 or equivalent).

✦   Strong development experience with Lightning Web Components (LWC) and Apex.

✦   Experience with Salesforce integrations (REST/SOAP APIs, middleware, etc.).

✦   Experience with Experience Cloud (Communities/Portals).

✦   Proven experience implementing chat and messaging solutions within Salesforce.

✦   Strong understanding of Salesforce data model, security, and governance.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4402750490&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=850