Job Responsibilities:

✦   Manage, design, and implement functional and technical solutions aligned with business strategy and the global Salesforce Core Model.

✦   Safeguard the integrity, scalability, and future evolution of Service Cloud, Sales Cloud, Experience Cloud, and B2B Commerce Cloud platforms.

✦   Translate complex business requirements into clear, scalable, and well-architected technical and functional designs.

✦   Prepare and present solution documentation to business stakeholders, technical teams, and cross-functional groups.

✦   Lead and support development efforts by providing technical direction to internal and external development teams.

✦   Design, develop, debug, unit test, and document Salesforce B2B Commerce applications following established coding standards.

✦   Build and customize LWR Sites, CMS, Lightning Web Components (LWC), and Experience/Commerce Cloud features including B2B Commerce community components.

✦   Implement Apex Classes, Triggers, Batch Jobs, and Scheduler classes to support automation and complex business logic.

✦   Develop and manage Salesforce Flows (record-triggered, autolaunched, schedule-triggered) and enhance checkout or business flows.

✦   Apply validation rules, exception handling, and UX enhancements such as toast notifications and guided error messaging.

✦   Perform data loading and maintenance using Data Loader, Workbench, and other Salesforce administration tools.

✦   Troubleshoot and resolve technical issues across Salesforce platforms focusing on stability, performance, and maintainability.

✦   Ensure code quality, reusability, and compliance with security and development best practices using GitLab for version control and CI/CD.

✦   Collaborate with Product Owners and cross-functional partners to analyze gaps, propose enhancements, and drive scalable improvements.

✦   Contribute to ongoing enhancements of the global Salesforce Core Model to meet evolving business needs.

✦   Support global and regional rollout initiatives ensuring multi-market consistency including multi-currency and multi-language implementations.

✦   Ensure alignment between Salesforce platforms, ERP systems, and customer-facing digital solutions for end-to-end process consistency.

✦   Maintain adherence to global design principles and deployment standards across all markets and rollout waves.

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Job Requirements:

✦   Engineering degree (IT or related) with 6+ years of hands-on Salesforce experience.

✦   Strong functional and technical expertise across Service Cloud, Sales Cloud, Experience Cloud, and B2B Commerce Cloud.

✦   Deep knowledge of Salesforce development: Apex, LWC, Visualforce, SOQL/SOSL, data modelling, and declarative automation.

✦   Hands-on experience with Salesforce integrations using REST/SOAP APIs, OAuth/SSO, Connected Apps, and Platform Events.

✦   Proficiency in Salesforce architecture, security model, permission sets, profiles, and sharing rules.

✦   Experience with data management tools and concepts (Data Loader, Workbench, ETL/ELT).

✦   Solid understanding of CI/CD, release management, version control (Git/GitLab), and agile delivery using JIRA.

✦   Strong analytical, problem-solving, and communication skills; ability to work under pressure and meet tight deadlines.

✦   Mandatory Salesforce Certifications: Platform Developer I (PD1), B2B Commerce Cloud.

✦   Additional certifications (System/Application Architect, Experience Cloud) are a strong plus.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-salesforce-b2b-commerce-services-technical-specialist-alstom-transport-india-ltd-bengaluru-6-to-11-years-010626924486?src=jobsearchDesk&sid=17803640325884189_9&xp=14&px=10

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Additional Details:

✦   Role Category: Software Development.

✦   Department: Engineering – Software & QA.

✦   Industry Type: Urban Transport.

✦   Employment Type: Full Time, Permanent.

✦   Mandatory Salesforce certifications include Platform Developer I and B2B Commerce Cloud.