Job Responsibilities:

✦   Collaborate with business stakeholders to understand processes, scope and pain points.

✦   Document functional requirements, user stories, and acceptance criteria.

✦   Align requirements working with Salesforce solution team.

✦   Conduct business gap analysis & FIT Gap analysis.

✦   Ability to run Salesforce reports and dashboards and perform data analysis.

✦   Own requirements end to end.

✦   Work closely with architects and developers to share requirements and provide clarity on solutions.

✦   Validate solutions against business needs and Salesforce best practices.

✦   Conduct demo and smoke testing of delivered solutions.

✦   Identify opportunities for automation and process improvements within Salesforce.

✦   Analyze business gaps of processes (to be and current state).

✦   Support UAT, triage defects, smoke test, validate defects, and ensure successful deployment.

✦   Act as a liaison between business and technical teams, ensuring clear communication and alignment.

✦   Prepare user guides and conduct training sessions for end-users.

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Job Requirements:

✦   12+ years in IT with at least 8 years as a Salesforce Business Analyst.

✦   Proven experience in multi-cloud Salesforce implementations.

✦   Minimum two Salesforce certifications: Salesforce Admin, Sales Cloud consultant is mandatory.

✦   Strong understanding of Salesforce data model, automation tools (Flows, Process Builder), and reporting.

✦   Familiarity with integration tools and data migration strategies.

✦   Ability to create reports & dashboards in Salesforce.

✦   Ability to download Salesforce data using data loader.

✦   Ability to work within Excel Sheet Pivot tables, VLOOKUP.

✦   Excellent problem-solving, documentation, and stakeholder management skills.

✦   Experience with Agile/Scrum methodologies.

✦   Knowledge of Salesforce Sales Cloud and Salesforce Administration.

✦   Exposure to Data Governance and MDM practices.

✦   Under Graduation Degree in Computer Science or Engineering is required.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4421959910&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=275

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Additional Details:

✦   Accepted VISA: USC/GC.

✦   Mode of Interview: Telephonic + In-person.