Job Responsibilities:

✦   Lead requirement discovery across Service Cloud, Sales Cloud, and Experience Cloud and translate needs into Salesforce solutions.

✦   Turn business requirements into clear, testable user stories in Jira with strong acceptance criteria and documentation.

✦   Collaborate closely with Salesforce developers and testers to reduce ambiguity and ensure delivery quality.

✦   Review and refine Salesforce configuration including objects, fields, flows, validation rules, and automations.

✦   Support and execute testing to ensure user stories meet definition of done and are ready for deployment.

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Job Requirements:

✦   At least 3 years of experience as a Salesforce Business Analyst.

✦   Hands-on experience with Salesforce Service Cloud and Sales Cloud including configuration and data model understanding.

✦   Strong knowledge of Salesforce automation tools such as Flows, Process Builder, and validation rules.

✦   Ability to interpret Salesforce metadata and understand deployment concepts.

✦   Experience working in Agile teams using Jira for user stories and acceptance criteria.

✦   Strong communication skills and ability to work with global stakeholders.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4390324768&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=25

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Additional Details:

✦   Exposure to CPQ, RevOps, CLM, or e-signature tools like DocuSign is a plus.

✦   Hybrid work model requiring at least 50% onsite presence for Bengaluru office.

✦   Global collaboration across APAC, EMEA, and US teams.

✦   Experience in SaaS environments and familiarity with Salesforce deployment tools like Gearset or Copado is a plus.