Job Responsibilities:

✦   Elicit, analyze, and document business and technical requirements, user stories, functional specifications, and system impacts for Salesforce initiatives.

✦   Translate business needs into detailed requirements supporting Salesforce configuration, development, integrations, and testing.

✦   Review and validate requirements with business and IT stakeholders.

✦   Partner with Salesforce Developer, Administrator, QA, Project Manager, and Integration teams for solution design and implementation.

✦   Validate Salesforce functionality against requirements and support UAT and system testing.

✦   Document data flows, integrations, security considerations, and downstream system impacts.

✦   Analyze current-state and future-state business processes and Salesforce workflows.

✦   Recommend system and process enhancements.

✦   Participate in Agile ceremonies including backlog refinement, sprint planning, demos, and retrospectives.

✦   Maintain requirements traceability throughout SDLC.

✦   Support communication between stakeholders and delivery teams.

✦   Coordinate with external vendors and consultants.

✦   Maintain requirements documentation, Jira artifacts, and solution records.

✦   Support reporting with scope, dependencies, risks, and delivery status.

​

Job Requirements:

✦   Bachelor’s Degree or equivalent work experience.

✦   3+ years of experience as a Salesforce Business Analyst or Business Analyst supporting Salesforce platforms.

✦   Experience with Salesforce implementations, enhancements, or enterprise system integrations.

✦   Experience in nonprofit environment preferred.

✦   Strong understanding of business analysis methodologies and SDLC.

✦   Familiarity with Agile/Scrum methodologies.

✦   Experience using Jira, Confluence, or similar tools.

✦   Ability to document system architectures, data flows, and integration dependencies.

✦   Strong analytical, problem-solving, and communication skills.

✦   Salesforce Business Analyst and Salesforce Administrator certifications.

✦   Experience with Salesforce clouds (Sales Cloud, Service Cloud, Nonprofit Success Pack) preferred.

​

Job Application:

✦   Employer Job ID: req2985

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4381919340&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=625

​

Additional Details:

✦   Full-Time / Regular role.

✦   Benefits include retirement benefits, medical benefits, paid time off, and free YMCA membership.

✦   Hybrid on-site role based in Manhattan Office.

✦   Job ID: req2985.

✦   Equal Opportunity Employer and Drug-Free Workplace.

✦   Applicants must submit résumé and cover letter.