Job Responsibilities:

✦   Gather, analyze, and document business and functional requirements for Salesforce initiatives.

✦   Work closely with stakeholders to understand business processes, challenges, and improvement opportunities.

✦   Translate requirements into user stories, process diagrams, business rules, and functional documentation.

✦   Support solution design discussions with technical teams to ensure alignment with business objectives.

✦   Facilitate requirement workshops, review meetings, and business walkthrough sessions.

✦   Participate in backlog grooming, sprint planning, and requirement clarification activities.

✦   Coordinate with QA and business users for test case validation, UAT support, and issue resolution.

✦   Ensure traceability of requirements throughout the project lifecycle.

✦   Recommend process improvements and Salesforce-based enhancements for operational efficiency.

✦   Support implementation, change management, and post-go-live business support activities.

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Job Requirements:

✦   10-15 years of relevant experience.

✦   Strong experience in Salesforce business analysis and functional requirement management.

✦   Good understanding of Salesforce platform features, workflows, and business process enablement.

✦   Ability to gather, structure, and document requirements clearly and effectively.

✦   Experience in process mapping, user story creation, and acceptance criteria definition.

✦   Strong stakeholder management and cross-functional collaboration skills.

✦   Familiarity with Agile or Scrum-based delivery environments.

✦   Strong analytical and problem-solving capabilities.

✦   Effective communication and presentation skills.

✦   Ability to work independently and manage multiple priorities in a fast-paced environment.

✦   Salesforce certifications will be an added advantage.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4422832263&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=150

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Additional Details:

✦   Competitive salary and benefits package.

✦   Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications.

✦   Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards.

✦   Annual health check-ups.

✦   Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents.

✦   We support hybrid work and flexible hours to fit diverse lifestyles.