Job Responsibilities:

✦   Work closely with business units to gather, analyze, and document business requirements for Salesforce enhancements and new features.

✦   Translate business needs into functional specifications, process flows, user stories, and acceptance criteria.

✦   Collaborate with Salesforce administrators, developers, and QA teams to ensure successful solution design and delivery.

✦   Conduct gap analysis and propose scalable, efficient Salesforce solutions aligned with Clean Earth’s operational workflows.

✦   Support system configurations, data integrity initiatives, and workflow optimization across Sales Cloud, Service Cloud, and related modules.

✦   Facilitate cross-functional workshops, requirement discovery sessions, and UAT planning.

✦   Perform system testing, user acceptance testing, and post-deployment validation.

✦   Develop training materials, user guides, and help business users adopt new Salesforce capabilities.

✦   Work on data migration, reporting, dashboards, and automation improvements.

✦   Ensure compliance with Salesforce platform governance, security policies, and data quality standards.

✦   Partner with leadership teams to define roadmap initiatives and continuous improvement opportunities.

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Job Requirements:

✦   10+ years of experience as a Salesforce Business Analyst or Functional Consultant.

✦   Strong knowledge of Sales Cloud, Service Cloud, workflows, validation rules, Lightning components, and automation tools.

✦   Proficient in creating user stories, BRDs, FRDs, process maps (BPMN), and UAT scripts.

✦   Experience working with cross-functional business units (Sales, Operations, Customer Service, Field Teams).

✦   Solid understanding of data management, reporting, and Salesforce analytics.

✦   Hands-on experience with Agile/Scrum methodology.

✦   Strong communication and stakeholder management skills.

✦   Ability to manage multiple priorities and deliver high-quality work under timelines.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4400435762&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=875

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Additional Details:

✦   Preferred Candidates: US Citizens.

✦   Location: King of Prussia, PA (Onsite). Locals of only KOP are preferred.