Job Responsibilities:

✦   Partner with stakeholders to analyze, understand, and enhance productivity and customer experience.

✦   Gather, analyze, and document functional and technical requirements for projects, enhancements, and production issues.

✦   Design, develop, and maintain Salesforce CPQ solutions including product bundles, price rules, validation rules, approval rules, and document templates.

✦   Define and implement system enhancements aligned with business goals and recommend process improvements.

✦   Work with technical teams to design solutions considering upstream and downstream impacts.

✦   Develop test cases and perform unit and integration testing.

✦   Create and maintain documentation including requirements, functional specifications, user manuals, and JIRA stories.

✦   Develop and deliver end-user training materials.

✦   Research and resolve production issues and escalate when necessary.

✦   Perform Salesforce configuration activities including CPQ and Force.com applications.

✦   Act as liaison between business stakeholders and IT teams.

✦   Stay updated on industry trends and recommend improvements.

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Job Requirements:

✦   Salesforce Administrator certification required.

✦   Salesforce CPQ Specialist certification preferred.

✦   Minimum 2 years of Salesforce CPQ experience required.

✦   2–4 years experience as a business analyst or related role.

✦   Proficiency in Salesforce CPQ administration including configuration, user management, and maintenance.

✦   Experience with Conga is a plus.

✦   Familiarity with JIRA, Confluence, and SOQL.

✦   Experience creating and executing test plans.

✦   Strong written, verbal, and presentation communication skills.

✦   Strong analytical and problem-solving skills.

✦   Experience in agile and waterfall methodologies preferred.

✦   Understanding of business operations processes preferred.

✦   Healthcare industry knowledge is a plus.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4403492971&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=725

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Additional Details:

✦   Remote work model (India-based role).

✦   Requires strong stakeholder communication and cross-functional collaboration.

✦   Must be detail-oriented and able to work in fast-paced environments.

✦   Benefits include tuition assistance and employee support programs.