Job Responsibilities:

✦   Partner with stakeholders to analyze and enhance employee productivity and end-user effectiveness with focus on customer experience improvement.

✦   Collect, analyze, and document functional and technical requirements for projects, enhancements, and production issues.

✦   Design, develop, and maintain Salesforce CPQ solutions including complex product bundles, price rules, validation rules, approval rules, and document templates.

✦   Define and implement system enhancements aligned with business goals and recommend process improvements.

✦   Work with technical teams to design solutions considering upstream and downstream impacts.

✦   Develop test cases and perform unit and integration testing.

✦   Create and deliver end-user training materials.

✦   Research and resolve production issues and escalate when necessary.

✦   Perform Salesforce and Force.com application configuration.

✦   Act as liaison between business stakeholders and IT teams.

✦   Stay updated with industry trends and recommend continuous improvements.

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Job Requirements:

✦   Salesforce Administrator certification required.

✦   Salesforce CPQ Specialist certification preferred.

✦   Minimum 2 years of Salesforce CPQ experience.

✦   2–4 years of experience as a business analyst or related role.

✦   Proficiency in Salesforce CPQ administration including user management, configuration, and maintenance.

✦   Experience with Conga is a plus.

✦   Familiarity with JIRA, Confluence, and SOQL.

✦   Experience in creating and executing test plans.

✦   Strong written, verbal, and presentation communication skills.

✦   Strong analytical and problem-solving abilities.

✦   Experience with agile and waterfall methodologies preferred.

✦   Understanding of business operations processes; healthcare domain exposure is beneficial.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4403492971&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=850

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Additional Details:

✦   Hybrid-style flexible work culture with emphasis on collaboration.

✦   Focus on Salesforce CPQ configuration and business systems analysis.

✦   Requires strong documentation and stakeholder communication skills.

✦   Includes training material development and end-user support.

✦   Company promotes inclusiveness, accountability, and work-life balance.

✦   Tuition assistance and employee development programs available.