Job Responsibilities:

✦   Collaborate with account team, partner teams, and partners to understand the goals, vision, and solution of the customer.

✦   Capture baseline business metrics for future articulation of business value and success.

✦   Identify roadblocks to meeting project deadlines and proactively engage internal stakeholders to resolve issues.

✦   Help customers with enablement framework prior to go-live, including training, resources, and support.

✦   Track customer adoption against the original plan post go-live and monitor key product adoption metrics.

✦   Act as a liaison between the customer and internal teams such as Solution Engineers (SE), Professional Services (PS), Customer Success Managers (CSM), and supporting Sales & Distribution (S&D) teams to resolve issues.

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Job Requirements:

✦   5+ years of experience.

✦   10+ years in Sales, Customer Success, or related fields, preferably within the SaaS landscape.

✦   Salesforce implementation experience is mandatory.

✦   Proficiency in Salesforce product suite with understanding of capabilities and best practices.

✦   Experience in managing projects with understanding of project management methodology.

✦   Strong communication and presentation skills with ability to influence effectively.

✦   Ability to navigate complex discussions, handle objections, and drive alignment.

✦   Academic degree or equivalent experience with preference for candidates having cloud software implementation experience.

✦   Salesforce certification is an added advantage.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4404544026&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=500

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Additional Details:

✦   Position Type: 5 Months Contract.