Job Responsibilities:

✦   Design and implement Agentforce-enabled AI solutions to improve customer engagement and operational efficiency.

✦   Build and configure AI-powered conversational agents, prompts, and workflows using Salesforce Agentforce and Einstein capabilities.

✦   Collaborate with business teams to identify AI use cases and implement scalable automation solutions.

✦   Ensure compliance with AI governance, security, and data privacy standards across Salesforce implementations.

✦   Develop custom applications, workflows, and business processes within Salesforce.

✦   Customize Salesforce using Apex, Visualforce, Aura, and Lightning Web Components.

✦   Design, develop, and implement Salesforce solutions that meet business requirements.

✦   Understand complex data models, integrations, and customizations.

✦   Conduct code reviews and ensure adherence to coding standards and best practices.

✦   Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools.

✦   Troubleshoot and resolve integration issues.

✦   Monitor and optimize Salesforce performance including query performance and data processing.

✦   Implement best practices for data storage and retrieval.

✦   Create and maintain technical documentation including design specifications, user guides, and process documentation.

✦   Propose and implement new features and enhancements to improve Salesforce functionality and user experience.

✦   Stay current with Salesforce releases, new features, and industry trends.

✦   Collaborate with business stakeholders to gather and document requirements.

✦   Provide regular updates on project status, technical issues, and risks.

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Job Requirements:

✦   Experience with Salesforce Agentforce, Einstein AI, Copilot Studio, Prompt Builder, and AI-driven automation.

✦   Knowledge of conversational AI workflows and generative AI integrations in Salesforce ecosystem.

✦   Understanding of Salesforce Data Cloud, AI governance, security, and responsible AI practices.

✦   Experience integrating Agentforce with CRM workflows, APIs, and external enterprise systems.

✦   Strong experience with Aura, Lightning Web Components (LWC), Apex, JavaScript, SOQL, SOSL, Salesforce CLI, and VS Code.

✦   Experience with integrations using APIs and data services.

✦   Knowledge of CI/CD tools and deployment processes.

✦   Functional knowledge of Sales Cloud, Service Cloud, and Financial Services Cloud.

✦   Strong problem-solving and analytical skills.

✦   Good communication skills.

✦   Experience in Banking/Finance domain is a plus.

✦   Salesforce Platform Developer certification required.

✦   Administrator, Consultant, and Architect certifications are preferred.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4420733533&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R

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Additional Details:

✦   Onsite role from day 1 in NYC, NY.

✦   Client round will be in-person in NYC.

✦   Duration is contract.

✦   Must have experience with Salesforce Agentforce and Einstein AI.

✦   Good to have certifications include Salesforce AI Associate, Agentforce Specialist, and Architect-level certifications.

✦   Equal Opportunity Employer statement included.