Job Responsibilities:

✦   Develop and support Salesforce applications with focus on SFDC platforms including Apex, Visualforce, Lightning Web Components, and integrations.

✦   Translate customer requirements and gap analysis into technical design solutions.

✦   Implement Salesforce design patterns and best practices.

✦   Work on Salesforce Classic and Lightning platforms including standard object structures.

✦   Handle production support activities including incident resolution, RCA, and issue tracking.

✦   Identify automation opportunities to reduce manual effort and improve system stability.

✦   Drive continuous improvement initiatives focused on performance, reliability, and support efficiency.

✦   Act as primary operational contact for business stakeholders and Salesforce product owners.

✦   Support DevOps and release management processes using tools like Bitbucket, Jenkins, Git, VSCode, and SFDX.

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Job Requirements:

✦   6-8 years of IT experience with at least 4+ years in Salesforce (SFDC).

✦   Strong hands-on experience in Apex, Visualforce, Lightning Web Components (LWC), JavaScript, CSS, and Web Services (SOAP/REST).

✦   Experience in Salesforce Lightning (3+ years preferred).

✦   Experience with Salesforce integrations (2+ years) using APIs and middleware tools.

✦   Strong understanding of Salesforce platform features, data models, and security model.

✦   Experience with OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures).

✦   Knowledge of Einstein Analytics, CPQ, and Salesforce Clouds is a plus.

✦   Strong experience in production support (L2/L3), incident management, and RCA.

✦   Experience with DevOps tools like Bitbucket, Jenkins, Git, and SFDX.

✦   Salesforce certifications (PD I, Admin, Sales Cloud) preferred; PD II is desirable.

✦   Strong communication, client-facing, and mentoring skills.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4400138896&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=775

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Additional Details:

✦   Responsible for Salesforce production support including handling application errors, data inconsistencies, integration failures, and performance issues.

✦   Must have strong RCA capabilities including log analysis and debugging.

✦   Exposure to tools like Workato, Dupe blocker, and other integration/monitoring tools is a plus.

✦   Involvement in release management and incident resolution with SLA adherence.

✦   Ability to mentor production support engineers and manage team tasks.

✦   Strong accountability and decision-making in high-pressure production environments.