Job Responsibilities:

✦   Flow Development: Design, develop, and optimize Salesforce Flows to create scalable and efficient business processes.

✦   Custom Development: Build solutions using Apex, Lightning Web Components (LWC), and other programmatic tools.

✦   Integration Design: Develop and maintain integrations between Salesforce and external systems using APIs or middleware.

✦   Documentation: Create and maintain technical documentation for solutions, processes, and configurations.

✦   Root Cause Analysis: Identify underlying causes of issues and implement permanent fixes.

✦   Troubleshooting: Diagnose and resolve defects in Flows, Apex classes, and LWCs.

✦   Performance Optimization: Improve code and configurations for scalability and maintainability.

✦   Technical Support: Provide advanced troubleshooting and support for platform issues.

✦   Requirement Analysis: Gather and refine business requirements for enhancements and system changes.

✦   Solution Design: Translate business needs into technical specifications and scalable solutions.

✦   Backlog Grooming: Participate in Agile backlog refinement and prioritization sessions.

✦   Stakeholder Communication: Communicate requirements, acceptance criteria, and design considerations clearly.

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Job Requirements:

✦   5+ years of Salesforce experience across declarative and programmatic development.

✦   Salesforce Developer I certification required.

✦   Salesforce Administrator certification required.

✦   Experience with Apex, SOQL, Lightning Web Components, and Flow.

✦   Strong understanding of Salesforce data model, security model, and governor limits.

✦   Experience with REST/SOAP API integrations.

✦   Experience with CI/CD tools such as Git, Copado, or Gearset.

✦   Familiarity with Agile/Scrum methodologies.

✦   Ability to troubleshoot and resolve complex technical issues independently.

✦   Knowledge of Salesforce best practices for scalability and performance optimization.

✦   Strong communication and stakeholder management skills.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4418292900&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=125

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Additional Details:

✦   Duration: 1 year.

✦   Client: UMGC.

✦   Focus areas include Service Cloud, Omni-Channel, Case Management, Knowledge, CTI, SMS, and Chat integration.

✦   Preferred exposure to Education Cloud, Experience Cloud, Marketing Cloud, and Einstein Analytics.

✦   Role combines Salesforce administration and development responsibilities.