Job Responsibilities:

✦   Lead the definition, design, architecture, implementation, and delivery of CRM system.

✦   Work closely with the sales and customer support teams to optimize the Salesforce experience and troubleshoot issues.

✦   Collaborate with software engineers on the Digital team to ensure seamless integration between Salesforce and other systems.

✦   Own end-to-end quality of Salesforce solutions from code to test to integration to deployment to support.

✦   Simplify complex problems through innovation, creativity, and sound judgment.

✦   Act as an authority on Salesforce solutions and guide technical and business decision-making.

✦   Drive awareness of technical decisions and their impact on the business.

✦   Mentor team members and support career development within the organization.

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Job Requirements:

✦   Bachelor of Science in Computer Science, Management Information Systems, or equivalent work experience.

✦   3+ years of professional experience in Salesforce implementations.

✦   3+ years of programming experience with Apex, LWC, and Visualforce.

✦   2+ years of experience with Sales Cloud, Marketing Cloud, and Service Cloud.

✦   2+ years of experience with version control systems such as Git and CI/CD pipeline.

✦   Experience implementing reports and dashboards in Salesforce.

✦   Familiarity with Messaging for in-app and web components.

✦   Experience implementing CTI solutions for Salesforce (Amazon Connect is a plus).

✦   Experience implementing case automation through Omnichannel.

✦   Familiarity with performing admin tasks in Salesforce.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4400813862&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=500