Job Responsibilities:

✦   Gain intimate knowledge of the business and the organization’s culture to design and build solutions that are aligned with key objectives and future goals of the organization.

✦   Provide thought leadership on improving operations through the use of new or underutilized Salesforce features.

✦   Define and implement best practices for operational Salesforce usage and implement solutions/applications with necessary customizations and integrations.

✦   Define the standards for monitoring the overall health of operational processes and underlying systems with reports, dashboards, queries, and other relevant tools.

✦   Develop and customize Salesforce Field Service Lightning solutions to meet business needs.

✦   Configure key FSL components such as work orders, service appointments, and scheduling optimization.

✦   Build and maintain custom Apex classes, triggers, and Lightning Web Components (LWC).

✦   Integrate FSL with other systems and third-party applications.

✦   Collaborate with business analysts and field teams to gather and refine requirements.

✦   Optimize the FSL mobile app for field technicians.

✦   Develop and maintain up-to-date technical, functional and process documentation.

✦   Stay up-to-date with Salesforce releases and ensure compatibility with FSL configurations.

​

Job Requirements:

✦   Bachelor’s degree in Computer Science, Information Technology or a related field.

✦   5+ years hands-on experience administering or developing within Salesforce.

✦   Salesforce Administrator and/or Advanced Administrator Certification.

✦   Salesforce Field Service Lightning certification.

✦   Salesforce Application, System or Business Analyst certification preferred.

✦   Experience with Mulesoft preferred.

✦   Demonstrated experience with Salesforce automations such as Process builders, Apex triggers, Workflows, and Visualforce, CPQ, managed and connected applications, middleware tools, databases and reporting tools, and ERP systems.

✦   High energy level and ability to perform multifaceted projects in conjunction with day-to-day activities.

✦   Excellent analytical and problem-solving skills and ability to multi-task in a fast-paced environment.

✦   Ability to establish credibility, be decisive, and support organizational priorities.

✦   Team player with the ability to work in a matrix organization.

✦   Excellent communication skills verbally and in writing.

​

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4400615953&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R

​

Additional Details:

✦   Paid time off.

✦   Sick time off.

✦   Medical, dental, and vision insurance.

✦   Flexible spending accounts.

✦   Life insurance and disability benefits.

✦   401K with Company contribution.

✦   Opportunities to travel and work at global sites.