Job Responsibilities:

✦   Design and implement solutions using Salesforce Financial Services Cloud (FSC) and Service Cloud.

✦   Integrate Salesforce with core systems, third-party applications, and telephony platforms.

✦   Drive customer onboarding, relationship management, and service automation.

✦   Work with business and technical teams for requirement gathering and delivery.

✦   Conduct stakeholder workshops and ensure platform adoption.

✦   Stay updated with Salesforce AI and platform enhancements.

Job Requirements:

✦   8–12 years of experience in Salesforce architecture.

✦   Strong expertise in Salesforce Financial Services Cloud (FSC) and Service Cloud.

✦   Experience with Data Cloud and Agentforce.

✦   Hands-on experience with Salesforce integration using APIs, CTI, and IVR.

✦   Proficiency in Apex, Flows, Lightning Components, and data modeling.

✦   Understanding of customer lifecycle management and regulatory compliance.

✦   Preferred experience with Salesforce certifications (FSC, Service Cloud, or Architect).

✦   Experience in contact center technologies and service analytics is preferred.

✦   Strong communication and stakeholder management skills.

✦   Ability to design scalable and enterprise-grade solutions.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-salesforce-fsc-architect-ai-tekskills-bengaluru-8-to-12-years-080426027412?src=jobsearchDesk&sid=17757188755838990_1&xp=13&px=2

Additional Details:

✦   Employment Type: Full Time, Temporary/Contractual.

✦   Location: Bangalore Electronic City.

✦   Notice Period: Immediate to 15 Days.

✦   Contact Email: lakshmi.b@tekskills.in.