Job Responsibilities:

✦   Develop customized solutions on Salesforce AgentForce platform.

✦   Analyze complex problems and provide effective resolutions.

✦   Mentor junior team members and support skill development.

✦   Maintain high-quality standards in deliverables.

✦   Enhance agent experiences through optimized workflows.

✦   Improve case-management processes using Salesforce tools.

✦   Collaborate with stakeholders to gather and understand requirements.

✦   Leverage AI and emerging technologies to improve productivity.

Job Requirements:

✦   Bachelor’s degree required.

✦   Minimum 4 years of Salesforce experience.

✦   Hands-on experience with Salesforce AgentForce.

✦   Experience in designing dynamic workflows and AI-driven decision models.

✦   Strong knowledge of Salesforce CDP data model and data unification concepts.

✦   Proficiency in Apex and Lightning Web Components (LWC).

✦   Experience building secure APIs for data enrichment.

✦   Knowledge of CI/CD practices for Salesforce deployments.

✦   Strong problem-solving and analytical skills.

✦   Salesforce certifications such as Administrator, Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant preferred.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4376952612&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=275

Additional Details:

✦   Role focuses on Salesforce AgentForce and AI-driven solutions.

✦   Involves mentoring responsibilities and senior associate-level consulting work.

✦   Emphasis on case management optimization and workflow automation.