Job Responsibilities:

✦   • Serve as a functional authority for Salesforce Field Service Lightning and Service Cloud.

✦   • Drive service lifecycle transformation projects to enhance client engagement.

✦   • Collaborate with cross-functional teams to improve project outcomes.

✦   • Develop technical skills to deliver quality solutions.

✦   • Build and maintain client relationships.

✦   • Analyze complex concepts to generate insights and recommendations.

✦   • Adapt to a fast-paced environment while contributing to team success.

​

Job Requirements:

✦   • Bachelor’s degree required.

✦   • Minimum 1 year of experience as a Functional BA in Salesforce ecosystems.

✦   • Proficiency in English (oral and written).

✦   • Experience with Salesforce Field Service Lightning (FSL) and/or Service Cloud.

✦   • Experience in QA processes including test planning, execution, and defect management.

✦   • Ability to lead requirements gathering sessions and write user stories.

✦   • Experience working in Agile/Scrum environments.

✦   • Strong stakeholder management and collaboration skills.

✦   • Experience with QA tools such as Salesforce Test Center is a plus.

​

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4401983628&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=275

​

Additional Details:

✦   Role focuses on Salesforce consulting, service lifecycle transformation, and client engagement.

✦   Opportunity to work in a fast-paced environment with cross-functional teams.