Job Responsibilities:

✦   Gather, analyze, and document business requirements for Salesforce Health Cloud implementations and enhancements.

✦   Work with stakeholders to understand healthcare business processes and translate them into functional requirements.

✦   Facilitate workshops and discussions to define process flows, use cases, and business rules.

✦   Create user stories, functional documents, workflow diagrams, and acceptance criteria.

✦   Collaborate with architecture, development, and QA teams to support successful solution delivery.

✦   Ensure solutions are aligned with Salesforce Health Cloud functionality and business expectations.

✦   Support UAT planning, execution, business validation, and issue resolution.

✦   Identify process inefficiencies and recommend scalable Salesforce-enabled improvements.

✦   Assist in change management, training support, and post-deployment stabilization.

✦   Maintain requirement traceability and support project documentation governance.

​

Job Requirements:

✦   10 to 15 years of relevant experience.

✦   Strong experience in Salesforce business analysis with Health Cloud exposure.

✦   Understanding of healthcare workflows, patient engagement processes, and Health Cloud functionality.

✦   Expertise in business requirement gathering, documentation, and functional analysis.

✦   Ability to convert business needs into structured user stories and functional requirements.

✦   Strong collaboration skills to work with business users and technical teams.

✦   Familiarity with Agile methodologies and iterative delivery models.

✦   Strong analytical, communication, and stakeholder management capabilities.

✦   Understanding of process improvement and solution optimization principles.

✦   Experience in supporting UAT and business sign-off activities.

✦   Salesforce certifications in relevant areas will be beneficial.

​

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4423324700&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=125

​

Additional Details:

✦   Competitive salary and benefits package.

✦   Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards.

✦   Annual health check-ups.

✦   Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents.

✦   We support hybrid work and flexible hours to fit diverse lifestyles.