Job Responsibilities:

✦   Collaborate with stakeholders to gather, analyze, and document business requirements for Salesforce Health Cloud initiatives.

✦   Lead requirement workshops, process discussions, and solution walkthroughs across business and technical teams.

✦   Translate business requirements into user stories, process flows, business rules, and functional specifications.

✦   Work with architects and developers to design scalable solutions aligned with Salesforce Health Cloud capabilities.

✦   Support process transformation initiatives involving patient management, care coordination, provider relationships, and healthcare workflows.

✦   Review and validate business requirements to ensure completeness, feasibility, and alignment with business goals.

✦   Support backlog refinement, sprint planning, UAT preparation, and post-implementation stabilization.

✦   Ensure solutions are aligned with compliance, security, and data privacy expectations applicable to healthcare environments.

✦   Identify opportunities to improve operational efficiency through optimized Salesforce processes and automation.

✦   Act as a functional liaison between business users and delivery teams throughout the project lifecycle.

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Job Requirements:

✦   12-18 years of relevant experience.

✦   Strong experience in Salesforce business analysis with deep understanding of Health Cloud.

✦   Good knowledge of Salesforce data models, configuration concepts, and healthcare-centric workflows.

✦   Experience in requirement gathering, business process mapping, documentation, and solution validation.

✦   Ability to translate complex business requirements into clear functional specifications.

✦   Strong understanding of stakeholder engagement and cross-functional collaboration.

✦   Familiarity with Agile delivery methodology and working with product owners, developers, and QA teams.

✦   Knowledge of healthcare process domains, patient engagement workflows, or care management processes.

✦   Strong analytical, communication, and problem-solving capabilities.

✦   Ability to manage multiple stakeholders and drive requirement clarity in large programs.

✦   Salesforce certifications in Business Analysis, Administration, or Health Cloud will be an added advantage.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4423336338&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=75

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Additional Details:

✦   Competitive salary and benefits package.

✦   Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications.

✦   Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards.

✦   Annual health check-ups.

✦   Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents.

✦   We support hybrid work and flexible hours to fit diverse lifestyles.