Job Responsibilities:
✦ Develop customized solutions on Salesforce’s AgentForce platform.
✦ Analyze intricate challenges and provide impactful resolutions.
✦ Mentor junior team members to enhance their skills.
✦ Maintain exceptional standards in deliverables.
✦ Elevate agent experiences through innovative workflows.
✦ Enhance case-management processes using advanced Salesforce tools.
✦ Collaborate with stakeholders to understand requirements.
✦ Leverage AI and other technologies to improve productivity.
Job Requirements:
✦ Bachelor’s Degree required.
✦ 4 years of experience required.
✦ Oral and written proficiency in English required.
✦ Salesforce credentials such as Administrator, Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant preferred.
✦ Hands-on experience with Salesforce AgentForce.
✦ Ability to craft dynamic workflows and AI-driven decision models.
✦ Knowledge of Salesforce CDP data model and unification logic.
✦ Advanced Apex and Lightning Web Components skills.
✦ Experience building secure APIs for data enrichment.
✦ Familiarity with CI/CD practices.
✦ Strong problem-solving attitude.
Job Application:
✦ Job Application Type: Link
Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4392675008&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=775
Additional Details:
✦ Role is part of PwC Acceleration Centers (ACs) focusing on Salesforce consulting services.
✦ Focus on AgentForce platform and AI-driven Salesforce solutions.
✦ Includes mentoring responsibilities and client collaboration.
✦ Exposure to dynamic training and digital tools.
✦ Emphasis on innovation, workflow optimization, and case management improvement.
Job-2328
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2026-05-03