Job Responsibilities:

✦   Develop customized solutions on Salesforce’s AgentForce platform.

✦   Analyze intricate challenges and provide impactful resolutions.

✦   Mentor junior team members to enhance their skills.

✦   Maintain exceptional standards in deliverables.

✦   Elevate agent experiences through innovative workflows.

✦   Enhance case-management processes using advanced Salesforce tools.

✦   Collaborate with stakeholders to understand requirements.

✦   Leverage AI and other technologies to improve productivity.

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Job Requirements:

✦   Bachelor’s Degree required.

✦   4 years of experience required.

✦   Oral and written proficiency in English required.

✦   Salesforce credentials such as Administrator, Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant preferred.

✦   Hands-on experience with Salesforce AgentForce.

✦   Ability to craft dynamic workflows and AI-driven decision models.

✦   Knowledge of Salesforce CDP data model and unification logic.

✦   Advanced Apex and Lightning Web Components skills.

✦   Experience building secure APIs for data enrichment.

✦   Familiarity with CI/CD practices.

✦   Strong problem-solving attitude.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4392675008&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=775

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Additional Details:

✦   Role is part of PwC Acceleration Centers (ACs) focusing on Salesforce consulting services.

✦   Focus on AgentForce platform and AI-driven Salesforce solutions.

✦   Includes mentoring responsibilities and client collaboration.

✦   Exposure to dynamic training and digital tools.

✦   Emphasis on innovation, workflow optimization, and case management improvement.