Job Responsibilities:

✦   Perform end-to-end testing of Salesforce Marketing Cloud journeys and campaigns.

✦   Validate journey configurations including entry sources, decision splits, wait activities, and triggers.

✦   Test email and push notification triggers for correct campaign execution.

✦   Validate email templates for personalization, dynamic content, and correct rendering.

✦   Verify links, images, CTAs, and personalization strings.

✦   Test SQL queries used for audience segmentation.

✦   Validate Automation Studio workflows including data imports, extracts, and scheduled automations.

✦   Validate data flow between Salesforce Data Cloud and Marketing Cloud.

✦   Ensure correct data mapping and synchronization between systems.

✦   Validate engagement tracking metrics such as email sends, opens, clicks, and push engagement.

✦   Identify, document, and track defects in journeys, emails, automations, and data flows.

✦   Support campaign go-live activities and post-deployment validation.

Job Requirements:

✦   Experience with Salesforce Marketing Cloud (SFMC).

✦   Knowledge of Journey Builder, Automation Studio, and Email Studio.

✦   Strong understanding of SQL for audience segmentation and data validation.

✦   Experience with campaign testing and marketing automation QA.

✦   Knowledge of data extensions and subscriber data management.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-salesforce-marketing-cloud-qa-tester-zensar-technologies-bengaluru-1-to-4-years-100426500306?src=jobsearchDesk&sid=1775891670029930&xp=12&px=1

Additional Details:

✦   Hybrid work mode in Bengaluru.

✦   Post-deployment hypercare support required.

✦   Coordination with developers, marketing teams, and campaign managers for defect resolution.