Job Responsibilities:

✦   Map business processes to Salesforce capabilities and design solutions aligned with business goals and industry best practices.

✦   Lead workshops, journey mapping, and capability modeling with business stakeholders to define requirements.

✦   Create solution architecture including data models and process flows to align business vision with technical implementation.

✦   Ensure governance and optimization by setting standards, managing technical debt, and driving adoption.

✦   Perform gap analysis to determine customization needs versus standard Salesforce functionality.

✦   Partner with developers, administrators, and consultants to oversee implementation and ensure business value and ROI.

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Job Requirements:

✦   Experience with Salesforce platform functionality such as Sales Cloud, Service Cloud, or industry-specific solutions.

✦   Strong ability to translate technical concepts into business language.

✦   Proficiency in business process modeling and mapping to CRM systems.

✦   Experience in business analysis, requirements gathering, and solution scoping.

✦   Bachelor’s degree required.

✦   Salesforce certifications preferred.

✦   Strong communication skills and ability to present to different audiences.

✦   Ability to analyze processes at a high level and in detail.

✦   Understanding of data collection, process mapping, and requirements documentation.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4380957171&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=950

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Additional Details:

✦   Hybrid work schedule required in New York location.

✦   Current and future sponsorship is not available.

✦   Drug test may be required as part of conditional offer.

✦   Equal Opportunity Employer (EEOC) with inclusive hiring practices.

✦   Privacy and personal data protection policies apply.